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Modify Network Settings

Learn how to access network settings, adjust network modes, configure IP options, and reset network settings if the processor becomes unreachable.

Summary:


How to Access Network Settings

From the User Interface (Trinnov App / Web UI)

  1. Open the Trinnov App or access the Web User Interface from a browser.
  2. Connect to your processor.
  3. At the top of the interface, click the Network icon (located between the Optimizer toggle and the clock menu).

From the Front-Panel Touchscreen 

This obviously only applies to processors equipped with a front-panel touchscreen.

  1. Wake the touchscreen by tapping it.
  2. Open Settings (gear icon, top-right).
  3. Select Network.

This method is especially useful during first-time setup, or when a network misconfiguration prevents access through the Trinnov App / Web UI.

When to Use Each Access Method

Front-panel touchscreen 

  • First-time configuration
  • Recovering from wrong IP settings
  • On-site work without a laptop

Trinnov App / Web UI

  • Day-to-day adjustments
  • Reviewing detailed IP configuration
  • Inspecting interface status
  • Managing Dante functionality (via Dante Controller)

 


The Network Menu Structure

Ethernet vs. Service Tabs

The Network page contains two tabs:

  • Ethernet - Main network configuration (explained below).
  • Service - Used for support/diagnostics. This article does not cover the Service tab, please refer to the Network Service Link article for more information.

Note: Wi-Fi is available only on Altitude32 units equipped with Wi-Fi hardware.

Overview of the Four Ethernet Quadrants

The Ethernet tab is divided into four areas:

  1. Top-Left: Current network mode + description
  2. Top-Right: Port assignment visualization
  3. Bottom-Left: System Control interface information
  4. Bottom-Right: Audio Network (AoIP) interface information

 


Understanding the Ethernet Page

Current Network Mode & Description (Top-Left Quadrant)

This area shows the selected network mode and a short explanation of how the ports behave in that mode.

For detailed explanations of all network modes, refer to the dedicated article Network Modes Explained.

Port Assignment Visualization (Top-Right Quadrant)

This graphic shows how each Ethernet port is used in the selected mode, for example:

  • Control
  • Dante Primary
  • Dante Secondary

This visualization helps confirm how physical ports behave when changing mode.

System Control Interface (Bottom-Left Quadrant)

This section displays the IP configuration for the control interface, including:

  • IPv4 mode: Automatic (DHCP) or Manual (fixed IP)
  • IP address
  • Netmask
  • MAC address

When using Manual / Fixed IP, two additional fields appear:

  • Gateway
  • DNS server

Changes must be applied using the Apply button at the bottom of the page.

Audio Network (AoIP) Interface (Bottom-Right Quadrant)

This section shows IP information for the Audio-over-IP interface(s).

Key notes:

  • AoIP configuration cannot be edited in this menu.
  • Dante settings must be changed in Dante Controller.
  • If Dante Redundancy is enabled, this section shows two interfaces (Primary & Secondary).
  • These values reflect the active AoIP network mode regardless of which ports they appear on.


What You Can Change

Changing Network Mode

  1. Select a mode from the Network Mode dropdown.
  2. Click Apply to activate it.

Caution: Applying a new network mode will temporarily interrupt communication.

Changing IP Assignment Mode (Control Interface Only)

You may configure the control interface as:

  • Automatic (DHCP) - The router assigns the IP.
  • Manual / Fixed IP - You enter:
    • IP address
    • Netmask
    • Gateway
    • DNS server

After editing, click Apply.

 


Resetting Network Settings

Using NOVA front panel buttons

To reset NOVA network settings:

  1. Press and hold the Bypass button.
  2. Continue holding until it turns yellow.
  3. Release the button.

The unit resets the network interface and falls back to DHCP.

When a Network Reset Is Required

Use this procedure when:

  • The processor no longer appears in the Trinnov App or Web UI
  • A fixed IP is unknown
  • A network mode was selected that isolates the control port from the rest of the network
  • You moved the unit to a different network or router