How to get Support

Summary

• We are here to Help
• Getting support step by step
  • Technical documentation and tutorials
  • Contact your reseller for expert assistance
  • Need further help?
• Support Center Hours

We are here to help

As a manufacturer of advanced and innovative audio solutions, we are dedicated to providing exceptional customer support to ensure the best possible experience for all our users.

To help you find answers quickly, we encourage you to explore our technical documentation and contact your reseller for expert assistance before contacting our support team. 

Getting support step by step

Technical Documentation and Tutorials

Before reaching out for help, check our detailed guides and troublehooting documents:

• This Knowledge Base
• Legacy Product Manuals
• Guidelines & Best Practices
• Tutorials Videos

Contact your Reseller for Expert Assistance

Our dealers and distributors are trained to provide technical support and can often resolve issues quickly. They get priority access to Trinnov's support team and can escalate cases effectively.

Find your local Trinnov Partner

Need further Help?

If you've already reviewed the documentation and consulted your reseller but still require assistance, you can contact our support team directly.

Contact our team directly (and make sure you select "Technical support" as enquiry type)

Support Center Hours